Thursday, September 12, 2002

The social aspect to IRC and fora...

Ok, Josh, post your comment *here*. :-) I'm prolly going to take some flak just for talking about this, but here goes.

It's difficult, if not impossible, to put out an entertainment product (e.g., Avalon) and manage the fan forums (and by this I mean discussion boards, e-mail lists, IRC channels, chat rooms, ...).

Managing a forum when you're the creator makes it (seem) official, regardless of whether this is intended. If (when) the people on it get out of hand, it makes your product seem less polished. Take steps to correct this, and you're accused of trying to stifle "free speech" or manipulate people or other nasty things. It's ends up being a lose/lose situation.

Which brings us to the #avalon "problem." It (the version on Nightstar) was once the official real-time discussion forum. Of course, some people hung around quite frequently, and a community/clique (you choose the connotation) formed. Time passes. Those people have now gotten to know each other. Any newcomer is going to feel, well, like a newcomer. He/she will be at a disadvantage. Some people enjoy being in those shoes, but many do not. If the channel is still "official," this presents an image problem...

I'm beginning to understand why products which have garnered a fanbase -- whether it's Star Wars, Macintoshes, Porches, Sunbeam Toasters, etc. -- do not attempt to have any sort of "official" fan forum.

Now, Keenspot provides a forum for webcomics hosted there. I think it's best to prevent any sort of community/clique developing there for the reasons listed above. But people are going to want to discuss and form social groups, so it's good to provide links to unofficial, fan-run areas (with a huge "this is not official" disclaimer). If someone is turned off by one group, he/she can just go to another. If none of them are appealing, a new one can be formed...

With regard to the Keenspot-hosted Avalon forum, I think it's too late. If Josh tries to move it off-site, he'll be accused of those things mentioned above. Hopefully, this won't be too much heartache since Avalon is due to run its course soon.


Josh's earlier comment (posted to the previous entry) was along the lines of, "I thought that I was the only one with the thorn in my side, and that was 4-5 months ago" [i.e., it's not a thorn in his side anymore] [Sorry, Josh, I've lost the actual text! Let me know if I'm misremembering.]

Anyway, the impression I've gotten is that others want the connection removed because {they don't want it mistaken for an official forum, they don't like Josh, much of what takes place isn't Avalon-specific, just because, ...}. My intent was to provide a technical solution to the "you can't rename an IRC channel" issue. If people want to keep the #avalon name, fine by me.

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